Recently I had to call up TNB for some reason. When I dialled the number, I was surprised to hear….
“You are number 26 in the queue. If you wish to continue waiting, please press 1. Otherwise you may leave a sms message…..” (It went something like this, I can’t remember the exact words being used).
After a while, I was told “You are number 16 in the queue….”
“You are number 12 in the queue….”
“You are number 2 in the queue….”
Gosh! Nowadays we have to queue up for everything. We have to queue up even during a phone call!
However, queue aside, they did come to fix the problem fairly quickly. 🙂